How to Solve Sending reported error (0x80040201) Error in Outlook?

Microsoft Outlook supports using IMAP (Internet Mail Access Protocol 4) account that uses a personal folders (.pst) file as the default e-mail store. A PST can get corrupt for several reasons and show abrupt symptoms, such as described below. These events create situations that demand for PST Recovery solutions.

For example, consider a situation when you try to send an e-mail message in MS Outlook 2003, which is configured to use an IMAP account. The message sending fails and you receive an error message as mentioned below:

“Sending reported error (0x80040201): 'Unknown Error 0x80040201.”

You might observe additional symptoms like you fail to delete email items from your personal folder.

Cause

All these symptoms indicate that the Outlook PST that you are using as the default data file is corrupted. The most probable reason could be PST file size above 2 GB. MS Outlook 2002 and its earlier versions have a file size limitation of 2 GB for PST, beyond which PST gains chances of being corrupted. However, PST file corruption can also result from other reasons too.

Solution

To repair the corrupted PST, Outlook installation includes a Scanpst.exe file. The file launches 'Inbox Repair Tool' that can fix most of the corruption issues associated with Outlook PST. This is a hidden file, so make sure that the 'Show hidden files and folders' option is enabled to view the file. Further, you can follow these steps to start repair:

1. Close Outlook
2. Click 'Start' and then 'Find' or 'Search'
3. Type 'scanpst.exe' in the search box
4. Double-click the file to open 'Inbox Repair Tool'
5. Browse to the affected PST and specify the file name
6. Click 'Start' to begin repair
7. Click 'OK'

The Inbox Repair Tool(scanpst.exe) cannot repair the PST that is above 2 GB in size. Though you can use the 2 GB truncation utility to crop the file first and then repair, but this causes specified value of data to lose. A more efficient and safe solution to repair such PST (or any corrupted PST) is to use a commercially built PST Recovery Software. These applications are perfectly designed PST File Recovery utilities that use advanced scanning algorithms to examine and repair the corrupted Outlook personal folder.


PST Recovery Software is a user-friendly utility that repairs corrupted PST and restores it with original content and view. The PST Recovery Software supports MS Outlook 2010, 2007, 2003, 2002, and 2000. The software offers a 3-pane interface, similar to what Outlook appears. The tool is compatible with Windows 7, Vista, XP, 2003, and 2000.

Tips to Solve Inbox Repair Tool Error: “An unexpected error prevented access to this file”

The Inbox Repair Tool is the Microsoft provided utility that is designed to repair corrupted PST files of Microsoft Outlook. The tool resides at a typical location, which is decided by the Outlook version in use. In Outlook 2007, it is :\Program Files\Microsoft Office\Office12. But the application comes with limited repair functionality and thus, sometimes fails in situations when the degree of PST corruption is high. Such problems make it imperative you to use a third-party PST file repair tool that can act more powerfully than this Microsoft tool.

The tool is associated with a program file called 'Scanpst.exe'. So, to run the utility, you need to locate this file first. At times, when you try to run an Outlook 2007 Inbox Repair Tool in order to repair a corrupted PST, it may prove unsuccessful with the following error on screen:

“An unexpected error prevented access to this file. Use ScanDisk to check the disk for errors, and then try using the Inbox Repair tool again.”

The error suggests that for some reasons, Scanpst could not be accessed.

Cause

Scanpst might fail to be accessed due to disk errors or related problems. It can also happen if PST is severely corrupted and the repair is beyond the capabilities of Scanpst tool.

Solution

To troubleshoot the described problem, you need to apply these solutions:

A)Run chkdsk to determine and correct disk related problems. Try to run the tool again.
B)If this doesn't help, you should recover the PST data as follows:

1.If you can open the PST, create a new data file with Outlook and import all the data to it
2.If you cannot open the PST, restore from a backup or use a third-party PST repair utility

The third-party repair outlook inbox products are empowered by suitable scanning algorithms that can repair a corrupted or damaged Outlook Inbox easily and efficiently. The software are easy to install and can be operated even without any prior knowledge. These are commercial Inbox Repair Tool with interactive design and competency to work while each level of damage.

Outlook Inbox Repair is a reliable and featured tool to repair a corrupted PST. The software restores the data in a new, Outlook-importable PST. The Inbox Repair Tool supports MS Outlook 2007, 2003, 2002, and 2000. The software has a 3-pane display that includes direct buttons to view e-mails, calendar etc., similar to Outlook.

Solving PST Error when Using Import-Mailbox cmdlet

You might sometimes require to import Outlook PST data to an Exchange Server mailbox. Unlike earlier versions, in Exchange Server 2007, the exmerge is no longer supported for importing data from an Outlook PST. For this to occur, you need to take help of Import-Mailbox cmdlet (pronounced as commandlet). This cmdlet performs administrative task, but won't let you to import PST items if it is corrupted. In such cases, you may receive certain errors suggesting you to run Inbox Repair Tool (Scanpst.exe).

The Import-Mailbox command is usually run through Windows PowerShell, which is an extensible automation engine comprising of a command prompt and related scripting language. Consider an instance when you try to run Import-Mailbox command for a PST using Windows PowerShell. At this point, you might observe one or more of the following symptoms:

1. PowerShell reports that it has encountered a problem and needs to close.
2. The application event log reads a .Net Runtime 2.0 error.
3. You receive an error as below:

“Faulting application powershell.exe, version 6.0.5430.0, stamp 451acab4, faulting module olmapi32.dll, version 12.0.4518.1014, stamp 45428191, debug? 0, fault address 0x0024a22f.”

Cause

The PST being imported is corrupt.

Solution

You should implement these suggestions to solve the existing issue:

1. You can run Inbox Repair Tool (Scanpst.exe) to repair the corrupted PST. This utility is a part of MS Outlook installation and is a hidden file. So, make sure Outlook is installed before locating the tool and you include all hidden and system files in your search.

2. Check if a backup is available. If yes, you can delete the corrupt PST and restore from the backup.

3. If you can open the affected PST, create a new PST and try to import data from the old PST.

4. In case you cannot open PST while no backup exists, you are suggested to use a third-party PST file repair utility. These are commercial Outlook Inbox Repair Tool designed exclusively for repairing and restoring corrupted PST. These Inbox Repair Tool are available with an easy installation procedure and also, can be run with an interactive user interface.

This Outlook Inbox Repair Software is an advanced PST repair tool that fixes corruption of Outlook PST and restore it as a new, Outlook-usable PST. The Inbox Repair Tool supports MS Outlook 2010, 2007, 2003, 2002, and 2000. The software has a 3-pane view to display the message. It is compatible with Windows 7, Vista, XP, 2003, and 2000.

Issues in Outlook PST file after Upgrading to Outlook 2007

Outlook 2007 is the latest version of Microsoft Outlook. The new features that it provides are calendar snapshots, integrated RSS aggregator, programmability features etc. In addition, this version is considered to be safer as compared to its earlier versions. But after your upgrade to Outlook 2007, you receive some sort of Outlook file corruption (also known as PST) errors. Thus, you require restoring from your recent PST backup. But at times, you observe backup as damaged, not updated or absent. In such situations, you should scan your damaged PST file using commercial PST Recovery applications.

Consider a practical scenario, you upgrade to Outlook 2007 from an earlier Outlook version (for example, Outlook 2003). After this, when you try to open Microsoft Outlook, it fails giving the below error message:

“Borland database engine not installed. Can't load Corel address book service provider”

Microsoft Outlook crashes after this error message. You may receive this error even if you are not using the mentioned service.

Cause

Probable causes of the above error message to occur are:

1. Coral address book issues
2. Incomplete upgrade
3. PST is damaged or corrupted due to application errors, virus attack like problems

Solution

To correct such problems, follow these steps:

1. You need to detect and troubleshoot coral address book problems
2. If incomplete upgrade is the issue, uninstall Microsoft Outlook and install it again
3. If PST corruption is the issue, make use of Inbox Repair Tool (scanpst.exe) to scan and repair your damaged PST file.

Inbox Repair Tool is the built-in utility of Microsoft Outlook that repairs PST file, damaged due to internal reasons like application issues, disk errors etc. It can’t repair when external causes corrupt PST file. Thus, in case it fails to repair damaged PST, you can use third party PST Recovery applications.

PST Recovery Software are complete products to analyze a damaged PST file. These are read-only tools built with indigenous technology to safely repair and restore damaged PST file. Such applications provide quality features, which include easy comprehending steps, read only design, precise and explained documentation and powerful PST Recoveryabilities.

Outlook PST Repair is complete PST Recovery products that Recover PST files. It supports repair for Outlook 2010, 2007, 2003, 2002, and 2000. This read-only PST Repair tool restores all email messages, notes, journals, tasks, and other Outlook objects. The software is compatible with Windows Vista, XP, 2003, 2000 and NT.

Archive PST is Corrupted after Storing on Network Drive

The PST Archiving feature allows you to divide your email messages between two or more PSTs, each manageable and accessible through Outlook. An archive PST is prone to similar reasons, due to which a default PST can get corrupt. To repair the damaged archive PST, you should use the Outlook built-in Inbox Repair Tool. If this fails, you should opt restoring from a good backup or using a PST Recovery application.

For instance, consider a practical situation, described below:

1.You archive the Outlook PST file and store the resultant file on a network drive
2.You transfer the archive.pst on your computer
3.When you try to open this archive.pst file in MS Outlook as File | Open | Outlook Data File , it fails to open and displays the following error message:

“The file drive_letter:\archive.pst is not a personal folders file.”

Cause

The above behavior indicates that Outlook is unable to read the archive.pst file because it is corrupt. The file doesn't have valid personal storage folder structure.

Outlook PST is not supported over any network link. The PSTs are designed for local message store. The network links use network-access-driven methods, which is contrary to file-access-driven methods used by PST. When the network traffic is not apt, chances are that the file may catch errors. For this reason, an archive.pst can get corrupt if saved on a network drive.

Solution

Outlook Inbox Repair Tool (Scanpst.exe) is a utility that you can use in this case to repair your damaged archive.pst. It is highly recommended that you backup the damaged PST first as running the tool can bring irrecoverable damages to the file. To run the tool, follow these steps:

1.Quit from the application
2.Scanpst.exe is a hidden file. So, make sure that the 'Show hidden files and folders' setting is enabled in the folder options.
3.Click Start | Search or Find and type 'Scanpst.exe' in the Search box.
4.Double-click to open the file and browse to the location of your damaged archive.pst
5.Click 'Start', which starts the recovery process
6.Try to open the file in question again. The corruption problem should not exist.

If Scanpst.exe cannot repair the file, you should restore it from backup. When no valid PST backup is available, you need to use a Microsoft Outlook Recovery tool. These are powerful PST Recovery Tool that can repair a corrupted PST, irrespective of file size, nature of corruption (should be logical though), and extent of damage.

PST Repair is a safe and advanced tool that repairs a corrupted PST created with Outlook 2007, 2003, 2002, and 2000. The comprehensive PST Recovery Software is designed to run powerful scanning algorithms. The software can recover all emails, notes, contacts, journal, calendar etc.

Unable to Find Inbox Repair Tool in Windows 7

Microsoft Inbox Repair Tool (Scanpst.exe) is a .pst file repair utility. The tool can fix PST corruption related issues, mostly when the file header is affected. It performs item-wise recovery, but can delete the damaged data, what it finds unable to understand. If you use Windows 7 run computer system, the chances are that you may fail to find the tool in an attempt of repairing a corrupted PST. The causes could be that you don't search it at the correct location or the file is not visible because of its hidden attribute.

For instance, consider a condition when you PST gets damaged for reasons, like unexpected shutdown, virus attack, network sharing, version upgrade or application bugs. The file is stored on a Windows 7 system. As suggested, you try to run Scanpst tool, but fail to locate it.

Cause

The most probable reasons for this behavior are:

1.You are not looking at the default location of Inbox Repair Tool (Scanpst.exe)
2.The Scanpst.exe file has been moved from its original location
3.The Scanpst.exe is a hidden file by default. The above behavior can occur if you don't enable the view of hidden files and folders.

Solution

You should try these fixes to resolve the issue:

1.You should search for Scanpst.exe file at the correct default location, which is
2.C:\users\username\AppData\Local\Microsoft\Outlook
3.If the file has been moved, you need to run tool from there
4.You need to enable the view of hidden files and folders before searching for the tool.

For this, click Start | Start Search and right-click the Control Folders. Type 'Run as administrator' and double-click the Folder Options. Next, click on View tab and select Show hidden files and folders option under Hidden files and folders. Click Ok to save the settings.

Run Inbox Repair Tool (Scanpst.exe) and check if the tool works for repairing the corrupted PST. If not, you need more powerful solutions for fixing the corruption. The third-party repair utilities for PST have high-end scanning methods and graphically-rich interface to allow for complete and easy file repair.

Outlook PST Repair is an advanced and reliable Outlook Inbox Repair utility that repairs corrupted PST created with Outlook 2007, 2003, 2002 and 2000. This non-destructive Inbox Repair Tool uses suitable scanning algorithms to repair the PST in each instance of corruption. The tool is compatible with Windows 7, Vista, XP, 2003 and 2000.

Archive.pst is Corrupted: How to Repair?

The PST is where your Outlook keeps all your data. Since the file is limited to a size value and emails keep on piling, you should move your emails to another .pst file. The process is known as PST archiving. It generally involves moving old emails. But if you continue to use the same archive.pst file for a long time, the file may corrupt. Other reasons for corruption are unexpected shutdown, software bugs, network sharing etc. So, you must keep the backup of your archive.pst file in order to avoid any post-consequences of file corruption. However, if archive.pst gets corrupt when no suitable backup is present, you should use Outlook Inbox Repair Tool to fix corruption issues related with PST. In case of tool failure, you should opt for third-party solutions.

For instance, suppose you create an archive.pst file. When you try to import this file in Outlook, the operation may fail giving the below error:

“Properties for this information service must be defined prior to use”

When you click 'OK' to this error, you receive another error message:

“Errors have been detected in the file \archive.pst. Quit Outlook and all mail-enabled applications, and then use the Inbox repair tool(Scanpst.exe) to diagnose and repair errors in the file.”

Cause

The archive.pst file is corrupt and cannot be restored.

Solution

You need to repair the corrupted archive.pst file. For this, you should run Scanpst.exe tool, which is a built-in tool of Outlook to repair a corrupted .pst file. Make sure you backup the file, prior running the tool as it can cause irrecoverable damages. To run the tool, you should run these steps:

1.Click Start and point to Search
2.Type Scanpst.exe in the named box for files and folders
3.Open Inbox Repair Tool by double-clicking the located file
4.Specify the file name and path (directly or by browsing to the location)
5.Click Start for repair

In most cases, Scanpst.exe fails to repair the corrupted PST file. You should then use third-party Outlook Inbox Repair products. These are automated Inbox Repair Tool built with suitable scanning algorithms to result repair in each instance.

Outlook PST Repair is a high-end and safe Inbox Repair Tool to repair and restore a corrupted PST file. The Outlook Inbox Repair Software is a graphically rich product with a 3-pane structure to view messages. This outlook Inbox Repair software supports Outlook 2010, 2007, 2003, 2002 and 2000. The software restores all email messages, notes, contacts, calendars, contacts and other PST items.